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Bunbury Museum and Heritage Centre
1 Arthur Street, Bunbury, WA, 6230

08 9792 7284

museum@bunbury.wa.gov.au

Open Tues to Sun, 10am – 4pm

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Code of Conduct

family of three walking through entry pillars to historic building

To ensure a safe, respectful, and welcoming environment for everyone, all visitors of the Bunbury Museum and Heritage Centre and surrounding areas agree to comply with the museum's Code of Conduct and Conditions of Entry, as set out below.

CODE OF CONDUCT

To support a safe and welcoming environment, all visitors are expected to:

  • Respect the rights of others to feel safe and welcome, including staff and other visitors.
  • Follow all reasonable requests from museum staff to modify inappropriate behaviour.
  • Leave the museum when requested by a staff member.
  • Handle all museum property with care.

  • When entering the Bunbury Museum and Heritage Centre, visitors must not:

    • Engage in disorderly, indecent, offensive, or unlawful behaviour.
    • Cause fear, distress, or discomfort to staff or other library users.
    • Assault, threaten, intimidate, insult, or harass any person, physically or verbally.
    • Create excessive noise that disrupts other users.
    • Smoke or vape, or consume or be visibly affected by alcohol, except when alcohol is provided as part of an authorised museum event.
    • Consume, administer, sell, or be visibly affected by illicit substances.
    • Use audio or visual recording devices, including taking photos or videos, without prior approval and the explicit consent of all persons involved.
    • Distribute petitions, surveys, or promotional material, unless part of an endorsed Council activity.
    • Bring animals into the museum, except for certified guide, hearing, or assistance animals.
    • Leave personal items unattended at any time.
    • Wear attire that is inappropriate, unsafe, or displays offensive, discriminatory, or explicit images or language.
    • Enter without wearing appropriate footwear, or remove footwear at any time.
    • Climb on or sit on displays, cases, or other surfaces not designed for seating.
  • Use of museum computers, Wi-Fi, and other technology must comply with museum policies and applicable laws.

  • The Bunbury Museum and Heritage centre welcomes and encourages children of all ages to use its facilities and services.

    For the safety and comfort of all visitors, children under 12 years of age must be accompanied and actively supervised by a responsible adult at all times whilst in the museum.

    Active supervision requires that the responsible adult must be within sight of their child at all times. Museum staff are unable to undertake supervision responsibilities when children and young people enter the museum. Responsible adults visiting the museum are asked to observe the following guidelines:

    • Supervise your child at all times whilst using the facilities, including use of the public Wi-Fi.
    • Keep food and drinks away from all exhibitions and displays.
    • Hot drinks are not allowed near the exhibitions and displays.
    • For safety reasons, children are required to use the furniture provided appropriately for its intended use and are not to climb on.
    • Enforce that museum displays are not to be climbed on, over or under.
    • Please tidy areas you have used before leaving.

    Children aged over 12 years may visit the museum unaccompanied, provided appropriate behaviour is maintained.

  • CCTV cameras operate throughout the museum. By entering the museum, you acknowledge that your behaviour may be recorded.

    For more information, view the City of Bunbury’s Closed Circuit Television System Council Policy.

  • The City of Bunbury is committed to supporting the film and television industry and is proud to be fully accredited as a film-friendly location.

    If you are interested in filming at the Museum, please visit Commercial Filming in Bunbury for more information.

  • Bunbury Museum and Heritage Centre reserves the right to refuse entry to, or require any person to leave, for failure to comply with these Conditions of Entry or the Code of Conduct.